Cartooga Box

Features: Post-Sale User Input and Uploads

Selling brandable products? You need to read this!

Require an upload or text input after the sale.

The Cartooga platform can be configured to require any kind of upload or text input from the user after an order is completed.  One of our favorite clients, Gear Head (that cool company that makes mens shampoo in quart of oil bottles - genius!), was offering a limited time deal where you could have your own car printed on the label on a bottle of their shampoo, and the entire process was handled for them automatically by Cartooga.  On the page for that product, the customer would add it to the cart and check out normally.  After payment was verified, the system asks them to upload the required media - in their case a JPEG with a specific resolution required - and then submits the order to the store for processing.

The guys at Gear Head could then log in to the management area and see what the user uploaded.  From that screen, they can download what the user uploaded and either reject the submission or approve it and process the order normally.  If rejected, they would enter notes as to why and the customer would receive an e-mail notifying them their submission was rejected and see the notes that were typed in.  From there the customer could just log back in and submit another file.

The process works the same way for text input too.  Store owners can create field names for the input and specify the type of value they user is allowed to enter (letters only, numbers only, letters and numbers, anything goes, maximum length, etc.).  After the order is paid for, the customer completes the required fields and their order is submitted for processing.

Sounds kind of simple, doesn't it?  It is!  But this feature opens up a whole new world of possibilities for an online store that you probably haven't even thought of yet.  For example, a print shop could use this functionality to allow customers to pay for a print job online and then upload the material they want printed right from the website.  A company selling promotional products could make it so customers can upload their logo to be printed on the items after completing their purchase.  Or maybe you're selling a product that comes with a greeting card, where the user has to have a way to enter in the text they want you to print on the card.  Whatever it is you're doing, odds are Cartooga can already handle it!